Meet The Team
Powered by our people
General Manager
Chelsea Hall
Learn More
Chelsea is originally from Sydney, Australia and has called Queenstown home since 2016. With formal training in hospitality and hotel management, she transitioned to the property management sector in 2021 and has been a valued member of the Bayleys team ever since.
Now General Manager of Be Our Guest Holiday Homes, Chelsea oversees operations, guest services, and property performance – driven by a real passion for raising the bar in short-term rental management.
Chelsea has built her career around delivering high standards, efficient service, and memorable guest experiences. She also holds a Level 4 Certificate in Residential Property Management, ensuring your investment is in expert hands.
Holiday Homes Manager
Martina Toman
Learn More
Martina is originally from Brisbane, where she completed her Bachelor of Business at the Queensland University of Technology. She brings her extensive background in service, sales, hospitality and international guest relations to the Be Our Guest by Bayleys team.
As Holiday Home Manager, Martina is dedicated to ensuring every guest has a seamless and unforgettable stay. Her extensive hotel and service industry experience allows her to anticipate needs and deliver personalised care at the highest level.
She loves exploring Wanaka herself and is always eager to share her local recommendations, ensuring guests experience everything Wanaka has to offer and making them feel truly welcome in the region.
Guest Services Coordinator
Aqua Whimp
Learn More
Originally from Auckland, Aqua has always had a passion for exceptional service and building strong relationships. After completing her Bachelor of Business degree at the University of Massey 2021. Aqua spent two years working in retail leasing administration at Bayleys Commercial Property in Auckland before moving to Canada to gain international experience. During her time there, Aqua not only honed her customer service skills but also embraced her love for the outdoors and skiing.
Now settled in Queenstown, Aqua is excited to apply her background in property management, business, and customer service to the holiday homes market. With a bubbly personality, a keen eye for detail, and a proactive approach, she is committed to ensuring guests have memorable stays and homeowners are fully supported.
Outside of work, you’ll find Aqua on the ski slopes, hiking local trails, or simply enjoying the stunning natural beauty of Queenstown. She loves staying active and making the most of the outdoor lifestyle that brought her to this remarkable destination.