Meet The Team
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General Manager
Chelsea Hall
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Chelsea is originally from Sydney, Australia and has called Queenstown home since 2016. With formal training in hospitality and hotel management, she transitioned to the property management sector in 2021 and has been a valued member of the Bayleys team ever since.
Now General Manager of Be Our Guest Holiday Homes, Chelsea oversees operations, guest services, and property performance – driven by a real passion for raising the bar in short-term rental management.
Chelsea has built her career around delivering high standards, efficient service, and memorable guest experiences. She also holds a Level 4 Certificate in Residential Property Management, ensuring your investment is in expert hands.
Holiday Homes Manager
Martina Toman
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Martina is originally from Brisbane, where she completed her Bachelor of Business at the Queensland University of Technology. She brings her extensive background in service, sales, hospitality and international guest relations to the Be Our Guest by Bayleys team.
As Holiday Home Manager, Martina is dedicated to ensuring every guest has a seamless and unforgettable stay. Her extensive hotel and service industry experience allows her to anticipate needs and deliver personalised care at the highest level.
She loves exploring Wanaka herself and is always eager to share her local recommendations, ensuring guests experience everything Wanaka has to offer and making them feel truly welcome in the region.
Guest Services Coordinator
Joey Dietrich
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Joey is originally from Canada and brings an international perspective shaped by living and working across Canada, Australia, and now New Zealand. He holds a Bachelor’s degree in Global Business and Digital Arts, providing a strong foundation in problem-solving, creativity, and communication.
With a background in hospitality and UX design, Joey is passionate about understanding people’s needs and delivering thoughtful, high-quality service. He is approachable, detail-oriented, and focused on creating positive experiences for both property owners and guests.
Outside of work, Joey enjoys unwinding with a good book, hiking, swimming, and discovering new TV series.